Shipping Policy
Shipping Policy
At 1625 Luxe, we are dedicated to providing a seamless and enjoyable shopping experience. Below you’ll find information about our shipping procedures, costs, and delivery times. If you have any questions or need further assistance, please don’t hesitate to contact us.
Shipping Options and Costs
1. Domestic Shipping:
We offer standard and expedited shipping options for orders within the United States. Shipping costs are calculated based on the weight of your order and your delivery location. You can view the shipping options and costs at checkout.
2. International Shipping:
Currently, we offer international shipping to select countries. Shipping costs and delivery times vary based on the destination. International customers are responsible for any customs duties, taxes, or fees that may apply. These charges are not included in the shipping cost and will be billed separately by your local customs office.
3. Free Shipping:
Enjoy free standard shipping on orders over $100 (minimum spend required). This offer applies to domestic orders only and is automatically applied at checkout.
Processing Time
1. Order Processing:
Orders are typically processed within 2-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
2. Order Fulfillment:
During peak times or holidays, processing may take a little longer. We appreciate your patience and strive to get your order to you as quickly as possible.
Delivery Time
1. Domestic Delivery:
- Standard Shipping: Typically 3-7 business days, depending on your location.
- Expedited Shipping: Typically 2-3 business days.
2. International Delivery:
Delivery times vary depending on the destination and shipping method chosen. Estimated delivery times will be provided at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment. If you encounter any issues or have questions about your order’s status, please contact our customer service team.
Shipping Issues
1. Lost or Stolen Packages:
While we strive to ensure that your order arrives safely, we are not responsible for lost or stolen packages once they have been delivered. If you believe your package is missing, please contact the carrier directly or reach out to our customer service team for assistance.
2. Incorrect Shipping Information:
Please ensure that your shipping information is accurate at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you realize there is an error with your shipping address, contact us immediately so we can assist you in updating the details before your order is shipped.
Returns and Exchanges
Please note that we do not accept returns or exchanges. For more information, please refer to our Return Policy.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at support@1625luxe.com or call (470) 726-6655. We’re here to help!