FAQ

Frequently Asked Questions

  1. What makes 1625 Luxe products unique?
    At 1625 Luxe, we specialize in luxury home fragrances designed to elevate your environment with sophistication and elegance. Our products feature premium ingredients, including hand-poured wooden wick candles, exquisite diffuser oils, and elegantly designed car refreshers. Each item is meticulously crafted to ensure a high-quality sensory experience that transforms your space into a haven of comfort and style.
  2. How should I care for my wooden wick candles?
    To ensure the best performance and longevity of your wooden wick candles:
  • Trim the wick to 1/8 inch before each use to prevent excessive smoking and ensure an even burn.
  • Burn the candle for at least 1 hour at a time, allowing the wax to melt evenly across the surface.
  • Avoid drafts to prevent uneven burning.
  • Keep the candle away from flammable materials and never leave it unattended.
  1. How do I use the diffuser oils?
    To use our diffuser oils:
  • Add a few drops of the oil to your diffuser's reservoir, following the manufacturer's instructions.
  • For optimal scent throw, use the recommended number of drops or adjust according to your preference.
  • Refill the diffuser as needed and enjoy the continuous fragrance in your space.
  1. What is the best way to use room linen sprays?
    Spray our room linen sprays directly onto linens, fabrics, or in the air to freshen up your space. For best results, hold the bottle about 6-8 inches away from the surface or fabric. Avoid direct contact with delicate or porous materials to prevent any potential staining.
  2. How long will the diamond car refreshers last?
    Our diamond car refreshers are designed to provide a lasting fragrance, typically lasting between 4 to 6 weeks depending on factors like temperature, humidity, and airflow within your vehicle. To extend the life of your refresher, avoid placing it in direct sunlight or extreme temperatures.
  1. Are your products eco-friendly?

Yes, at 1625 Luxe, we are committed to sustainability and quality. Our candles are crafted with virgin coconut luxury wax, which is a renewable and eco-friendly alternative to traditional paraffin wax. This wax not only burns cleanly but also provides a superior fragrance throw. Our glass vessels and packaging are designed to be recyclable, and we continuously strive to minimize our environmental impact while maintaining the highest standards of craftsmanship.

  1. Can I return or exchange a product?

At 1625 Luxe, we strive to ensure that you are completely satisfied with your purchase. However, we do not accept returns or exchanges. If there is an issue with your order or if you need assistance, please contact our customer service team. We are dedicated to making things right and will work with you to address any concerns or offer alternative solutions.

  1. Do you offer gift options?
    Yes, we offer a selection of gift options, including beautifully packaged gift sets and customizable products. Explore our Gift section on the website or contact us for personalized recommendations.
  2. How can I stay updated on new products and promotions?
    To stay informed about our latest products, promotions, and exclusive offers, sign up for our newsletter at the bottom of the homepage. You can also follow us on social media for real-time updates and inspiration.
  3. Where can I find more information about your products?
    For detailed information about our products, including ingredients and usage instructions, please visit the product pages on our website. If you have additional questions or need personalized assistance, feel free to reach out to our customer service team via the Contact page.